Best Paper Nomination for our work on Digital Emapthy in Healthcare Chatbots at ICIS 2024, Bangkok, Thailand
We are more than happy to announce that Davinny Sou, Florian Kuhlmeier, Tobias Kowatsch, Florian von Wangenheim, and Marcia Nißen received a best paper nomination for our research on digital empathy in healthcare chatbots at this year’s International Conference on Information Systems (ICIS) in Bangkok, Thailand: Sou, D., Kuhlmeier, F., Kowatsch, T., von Wangenheim, F., Nißen, M. (2024) Towards Digital Empathy in Healthcare Chatbots: A Conceptual Framework and Empirical Study, In Proc. of the International Conference on Information Systems (ICIS), Bangkok, Thailand, Dec 15-18, URL.
Well done!